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Business Administrator Apprenticeship Standard Level 3

Overview of the role

Supporting and engaging with different parts of the organisation and interact with internal or external customers.

Details of the standard

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors including small and large businesses, from the public sector, private sector and charitable sector.

The role may involve working independently or as part of a team and involves developing, implementing, maintaining and improving administrative services. 

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. Focusing on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

 The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others. 

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Duration

The apprenticeship will typically around 12 months to complete.

Level

This apprenticeship standard is at Level 3.

Career progression

The administration role may be a gateway to further career opportunities, such as management or senior support roles.

Entry requirements

  • Age: 16+ years old

  • Employment: Must be employed in a role that includes business administration responsibilities, or be willing to be recruited into such a role

  • Location: Spend a significant proportion of your working hours in England and have the right to work in the UK

  • English & Maths: Level 2 (GCSE grade 4/C or above) in English and maths, or Functional Skills Level 2 in English and maths if you do not already hold these qualifications. Learners under 19 must complete these; those aged 19+ may opt out with employer agreement. We offer support to complete Functional Skills during the apprenticeship if the apprentices does not hold relevant qualifications.

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