Apprenticeship Standards we offer
How we can help
We’re committed to helping our employers and apprentices every step of the way looking after of all their needs. We give businesses and individuals access to as better and brighter future. We’re constantly growing and expanding our delivery, so if you have something in mind that we don’t yet provide, we’d love to hear about it.
If you are not sure where to start, then give us a call on 01375 480088
Business Administrator Apprenticeship Standard
FUNDING AVAILABLE
COURSE DELIVERY - IN THE WORKPLACE
COURSE DURATION - 13 MONTHS
Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
Customer Service Practitioner Apprenticeship Standard
FUNDING AVAILABLE
COURSE DELIVERY - IN THE WORKPLACE
COURSE DURATION - 13 MONTHS
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality.
Customer Service Specialist Apprenticeship Standard
FUNDING AVAILABLE
COURSE DELIVERY - IN THE WORKPLACE
COURSE DURATION - 15Â MONTHS
The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. You are an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries. You are often an escalation point for complicated or ongoing customer problems.
Team Leader/Supervisor Apprenticeship Standard
FUNDING AVAILABLE
COURSE DELIVERY - IN THE WORKPLACE
COURSE DURATION - 13 MONTHS
A Team leader or supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals.
Retailer Apprenticeship Standard
FUNDING AVAILABLE
COURSE DELIVERY - IN THE WORKPLACE
COURSE DURATION - 13 MONTHS
The main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments, for example, using a till. Retailers must be passionate about delivering a quality service that always aims to exceed customers’ expectations.
Recruitment Resourcer Apprenticeship Standard
FUNDING AVAILABLE
COURSE DELIVERY - IN THE WORKPLACE
COURSE DURATION - 13 MONTHS
A recruitment resourcer may be employed in any organisation that requires a recruitment function. Their role is to identify, attract and shortlist candidates for the recruitment process to fulfil the requirements of the business brief and provide resourcing support to the recruitment function. They may also be required to identify new business opportunities.
Recruitment Consultant Apprenticeship Standard
FUNDING AVAILABLE
COURSE DELIVERY - IN THE WORKPLACE
COURSE DURATION - 13 MONTHS
Predominantly employed within the recruitment sector, the recruitment consultant’s role is to identify and secure job opportunities within client organisations. They attract candidates and successfully place them in those jobs in return for a fee. A recruitment consultant may focus on the supply of flexible workers, permanent placements or a combination of both.
Operations or Departmental Manager Apprenticeship Standard
FUNDING AVAILABLE
COURSE DELIVERY - IN THE WORKPLACE
COURSE DURATION - 18-24Â MONTHS
An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner.
Supply Chain Warehouse Operative Apprenticeship Standard
FUNDING AVAILABLE
COURSE DELIVERY - IN THE WORKPLACE
COURSE DURATION - 13 MONTHS
Warehouse Operatives work in a variety of warehouse environments. Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning. They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or fork lift trucks.
Human Resources (HR) Support
FUNDING AVAILABLE
COURSE DELIVERY - IN THE WORKPLACE
COURSE DURATION - 15Â MONTHS
HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation.
Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes.
